職務說明 工作內容 Act as a technical subject matter expert and advisor for advanced wireless communication systems, working closely with customers to assess needs and deliver customized solutions.Design and deliver technical demonstrations and system evaluations, modifying configurations to address specific operational challenges.Collaborate with Engineering and Product Management teams to provide field-driven input into product design, enhancements, and troubleshooting strategies.Independently conduct on-site and remote technical support, including field system diagnostics, network configuration, and optimization.Lead product demonstrations, evaluations, and long-duration user trials, representing Silvus as a trust technical advisor and proactively identifying integration opportunities and performance improvements.Exercise independent judgment in diagnosing and resolving complex field issues, coordinating with Engineering, Product, and Sales teams to develop corrective actions and strategic recommendations.Operate autonomously in dynamic environments, balancing multiple customer engagements, travel schedules, and mission requirements with minimal supervision.Provide technical training to end users, tailoring materials and delivery methods to customer skill levels and mission requirements.Utilize advanced problem-solving skills to identify, analyze, and resolve field failures and performance issues.Lead customer engagement and influence technical decision-making through deep product expertise and communication of competitive advantages.Document field observations and prepare recommendations that influence product roadmaps and internal support processes.Contribute to the development of our internal best practices and process improvements for customer support and deployment success.Perform other related duties of which the above are representative.Travel up to 75% of the time and work on-site at the customer's location.115年8月15日（六）Team Taipei 挺就業「青年 ✦ 科技 ✦ 未來」AI產業鏈就業博覽會活動時間：115年8月15日（六）10：30 ～16：00 (請於15:30前入場)活動地點：圓山花博爭艷館（臺北市中山區玉門街1號）洽詢電話：02-2338-0277*****請親洽*****想要知道更多活動資訊詳情，請於台北就業大補帖官網查詢 https://okwork.gov.taipei 工作代碼 14526199 職務類別 客戶服務人員 職務內容與薪資行情介紹 工作待遇 月薪 40,000 元以上 工作時間 全職 日班：自08時30分至17時30分 工作地專區 工作地非屬專區 工作地點 台北市中山區. 前往查看地圖 廠別/機構分院 僱用期限 不定期契約 (長期僱用) 休假方式 依公司規定(.) 1.本職缺符合勞動基準法工時及休假等相關規定，且於延長工時情況下，將依規定給付加班費或補休。 僱用人數 2 相關保險 勞保就保健保災保 供 膳 供 宿 不提供住宿 加 班 職缺福利 育兒設(措)施
聯絡方式 應徵方式 （請於8/15(六)至活動現場進行面試） 甄選方式 面試 應徵所需文件 其他：（至 https://okwork.gov.taipei 線上報名送出履歷表或當天至活動現場領取大會制式履歷表） 應徵地址 台北市中山區玉門街1號(圓山花博爭艷館) 應徵地址地圖『另開新視窗』 應徵截止日期 2026/08/17 聯絡人員 台北人力銀行 電子信箱 電話 02-23380277 電話2 行動電話 傳真 就業服務單位 未提供線上應徵 友善列印