Field Application Engineer (WiFi Division) (客服支援工程師)
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依學經歷、證照核薪(每月經常薪資達4萬元以上)
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5年以上工作經驗
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大學
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求才人數：2人
˙Provide pre-sales technical support to the sales team (product presentations, solution design)
˙Support customers in PoC / pilot testing, validation, and troubleshooting
˙Handle technical issue analysis and debugging in real customer environments
˙Work closely with R&D to identify, report, and track product issues
˙Assist in network design and validation (Wi-Fi AP, Mesh, Controller)
˙Support deployment, installation, and optimization of customer projects
˙Prepare technical documentation (test reports, application notes, deployment guides)
˙5+ years of experience in networking (FAE, technical support, or related roles)
˙Experience in Wi-Fi deployment projects (Enterprise, ISP, WISP)
˙Solid understanding of Wi-Fi technologies (802.11 a/b/g/n/ac/ax/6E/7)
˙Strong knowledge of TCP/IP, routing, VLAN, DHCP, Mesh, roaming, Passpoint (OpenRoaming) and networking fundamentals
˙Familiar with Controller / Cloud platforms (e.g., CAPWAP-based systems)
˙Experience with Linux / CLI environment
˙RF planning or site survey experience (e.g., Ekahau)