台灣就業通 找工作

職務說明

工作內容

Account Growth & Upsell (Core)
● Own a portfolio of existing clients and grow GMV and revenue through upsell and expansion.
● Identify expansion opportunities such as: higher shift volume, new locations, new job types, seasonal peaks, and new departments.
● Drive adoption of new features and workflows that improve client outcomes and increase repeat usage.
Discover Hidden Needs & Solution Selling
● Go beyond “what the customer asks for” and uncover pain points they haven’t clearly defined.
● Translate on-site insights into clear proposals: “problem → impact → solution → expected results”.
● Build and present strong business cases using data (fill rate, time-to-fill, cancellation, retention, cost impact).
Field Execution (Gemba / On-the-ground)
● Spend time at client locations to learn real operations and earn trust with frontline managers.
● Conduct regular check-ins, on-site reviews, and post-mortems to improve performance and prevent churn.
● Act fast when issues happen, coordinate internal teams and close the loop with clients.
Pipeline for Expansion (Existing Accounts)
● Create an internal pipeline for account expansion (upsell roadmap by month/quarter).
● Manage renewals and prevent churn with proactive actions and clear follow-up.
Cross functional Collaboration
● Work closely with Customer Success, Product, Operations, and Marketing to improve customer experience and deliver measurable outcomes.
● Share market insights and client feedback to shape product improvements and go-to-market plays.
Must-Have Qualifications
● 5+ years experience in Account Management, Customer Success, Sales, or similar roles in a startup/high-growth environment.
● Strong upsell / expansion experience with clear outcomes (GMV, revenue, retention, usage growth).
● Excellent discovery skills: can ask the right questions, find root causes, and propose solutions.
● Comfortable being on site / in the field to understand operations and move stakeholders.
● Business level English (Cantonese/Chinese is a strong plus for HK clients).
● Strong alignment with Flexii’s mission and a drive to create real impact.

工作代碼

14687769

職務類別

業務人員 職務內容與薪資行情介紹

工作待遇

依學經歷、證照核薪(每月經常性薪資達4萬元以上)

工作時間

全職 日班：自09時00分至18時00分

工作地專區

工作地非屬專區

工作地點

台北市松山區南京東路４段２號４樓 前往查看地圖

廠別/機構分院

僱用期限

不定期契約 (長期僱用)

休假方式

週休二日
1.本職缺符合勞動基準法工時及休假等相關規定，且於延長工時情況下，將依規定給付加班費或補休。

僱用人數

1

相關保險

勞保就保健保災保

供　　膳

供　　宿

不提供住宿

加　　班

職缺福利

育兒設(措)施

哺(集)乳室

需求條件

性別年齡

依據就業服務法，取消限制。

工作經驗

需具備Account Management／Customer Success／Sales 或相關職務，5年以上工作經驗

學校要求

無

學歷要求

不拘

科系所要求

不拘

其他條件

語文能力要求

英語:精通

駕照要求

不拘

證照要求

無

電腦能力

文書處理、網際網路、網頁編輯、商業軟體、電腦基本操作

應用工具

其他工具

專長能力

公司福利

• 未登載

聯絡方式

應徵方式

電子郵件(求職者自行寄送)、使用就業通網站線上應徵

甄選方式

面試

應徵所需文件

履歷

應徵地址

台北市松山區南京東路４段２號４樓 應徵地址地圖『另開新視窗』

應徵截止日期

2026/11/20

聯絡人員

孟上仁

電子信箱

kevin.meng@flexii.net

電話

電話2

行動電話

傳真

就業服務單位

信義就業服務站
TEL：02-27293138
地址：臺北市信義區福德街86號8樓